Black Friday, the day following Thanksgiving in the United States, has evolved into a significant cultural and economic event, marking the unofficial start of the holiday shopping season. This phenomenon is characterized by a surge in consumer spending, driven by various factors that intertwine cultural, psychological, and economic elements. UnderstandingContinue Reading

In the corporate world, “gravitas” is a coveted quality. It’s that intangible aura of competence, importance, and respect that commands attention and inspires trust. While often associated with face-to-face interactions, gravitas can also be projected through written communication, video calls, and even phone conversations. Beyond the Physical PresenceThink of gravitasContinue Reading

My attitude toward language tends to set me up for disappointment. I take people — marketers included — at their word. Recently, an email hit my inbox headed “New Kobo releases, just for you.” Inside it said, “Picked just for you. We think you’ll love these reads.” As I lookedContinue Reading

We’ve all been there, haven’t we? Scrolling through endless social media feeds, bombarded with ads and promotions, each one louder than the last. It’s enough to make anyone want to throw their phone across the room. But what if there was a different way? A way to connect with customersContinue Reading